Privacy Policy

1. Scope

This Privacy Policy describes how SmoothTour Institute (“we”, “our”, “us”) collects, uses, and shares personal information when you visit smoothtour.online, browse our catalog, or contact us about courses, coaching, or training.

2. Information We Collect

• Contact Data: name, email address, phone number (if provided) submitted via forms.
• Usage Data: pages viewed, approximate geolocation from IP, device and browser information.
• Preference Data: theme selection, cookie consent, favorites, and cart stored locally in your browser.
• Communications: messages you send to us and our replies.

We do not intentionally collect sensitive categories of data through this site. Please do not include confidential, medical, or financial information in messages.

3. How We Use Information

• Provide and improve the site and services, including course recommendations and support.
• Respond to your inquiries and provide customer service.
• Maintain site security, prevent abuse, and comply with legal obligations.
• With your consent, send updates about new modules, workshops, or policy changes. You may opt out at any time.

4. Cookies and Local Storage

We use cookies and similar technologies to remember your preferences (e.g., theme, cookie consent) and to understand site usage. You can manage cookies through your browser settings. Local storage on your device retains preferences such as favorites and cart items; this data is not transmitted to us unless you explicitly share it.

5. How We Share Information

We do not sell your personal information. We may share limited information with service providers who help us operate the website (e.g., hosting, analytics) under confidentiality obligations. We may disclose information where required by law, to protect our rights, or in the context of a business transaction (e.g., merger) with appropriate safeguards.

6. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is fully secure; we cannot guarantee absolute security. Please use strong passwords and avoid sharing credentials.

7. Your Rights and Choices

Depending on your location, you may have rights to access, correct, or delete your personal information, or to object to certain processing. To exercise these rights, contact us at [email protected]. We may request verification of your identity to protect your data.

8. Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Local storage preferences remain on your device until you clear them.

9. Children’s Privacy

Our services are intended for individuals 16 years and older. We do not knowingly collect personal information from children under 16. If you believe a child provided information, contact us to request deletion.

10. Changes to This Policy

We may update this Policy to reflect changes in practices or legal requirements. When we post updates, we will revise the “Effective date” above. Significant changes will be highlighted on this page.

11. Contact Us

Questions about this Policy or your data? Email us at [email protected] or call +1 (415) 555-0172.